Absa Group

Corporate Governance

Corporate governance, the principles by which companies are manages and controlled, is of the utmost importance to the directors of a company and its stakeholders.


Basel Rating

Developed with the aim of strengthening the soundness and stability of the banking system and promote the adoption of stronger risk management

Customer Service Charter

As one of South Africa's leading Financial Services Groups, we are totally committed to the Code of Banking Practice

Code of Banking Practice

We to adhere to the Code of Banking Practice on a voluntary basis

Dispute Resolution

Help us to improve the service we offer you

Ombudsman for Banking Services

The Ombudsman displays impartiality, fairness and confidentiality, and is supported by all major banking institutions

The National Credit Act

Protecting you by regulating our country's credit-granting practices so that you can benefit from a credit environment that is transparent, fair and responsible


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