Accessing
Business Telephone Banking
Would you like the convenience of being able to bank at anytime, from anywhere, with a simple phone call? With Business Telephone Banking, you can bank instantly, day or night, 365 days a year using the nearest phone.
There are two types of Business Telephone Banking services to choose from - Self help Banking to do your banking telephonically without having to wait or speaking to an agent; and Agent assisted Banking so you can talk to an agent who will perform banking transactions on your behalf.
With a host of transactions only a phone call away, banking has never been easier, safer or more hassle-free.
Business Telephone Banking could be right for your business if you:
- Want the freedom to bank at anytime, from anywhere, over the telephone
- Would like to check your account balances, request statements and make payments without having to wait in line at a branch
- Check your balance
- Recharge prepaid airtime
- Transfer fund between your linked accounts and third parties
- Pay bills and settle your accounts over telephone
- Load and maintain account beneficiaries
- Maintain portfolios by requesting additional accounts to be linked
- Request statements or mini statements
- Review the payment history of any specific beneficiary
- Create and change stop orders
- Stop payment of cheques
- Access Unit Trust Services, including re-purchasing and income transfer
Basic Service - to transact within your own account portfolio e.g. transfer funds between your accounts.
- Call us and follow the voice prompts.
- Have your main account number and your Identity Document number ready.
- Select a 6 to 12-digit PIN.
- You will then be able to perform transactions immediately, either with the help of an agent or using the self-help system.
Comprehensive Service - to transact outside your own account portfolio, e.g. pay third parties.
- Visit your nearest branch to obtain a 6 to 12 digit PIN, and set the limits on your account.
- Call us and follow the voice prompts
- Have your main account number and chosen PIN ready
- Enter the PIN as requested by the voice prompt.
- Remember to link your beneficiaries in order to pay third parties.
- You will then be able to perform transactions immediately, either with the help of an agent or using the self-help system.
When registering for Telephone Banking, ensure that you set the following daily transactional limits at your branch:
- Transfers external to your portfolio
- Account payments
- Inter-account payments
- Future-dated payments (e.g. only to be paid at a later stage)
- Stop Orders
Call us on
08600 08600
For international help call
+27 (0) 11 276 7900
E-mail us at
direct@absa.co.za
