How to buy prepaid using any of our digital banking channels

Need to buy prepaid airtime, SMS bundles, data or electricity? See our easy to follow digital banking how-to guides below.

Absa Online Banking

How to buy prepaid electricity for a new beneficiary
On the Absa website home page click on Logon in the top right of the screen

Logon to Absa Online Banking

Click on the Buy tab in the top left of the screen
Select Prepaid electricity from the dropdown

Click Buy for someone new

Accept the verification request that is sent to your registered device

Enter the Meter number
Click Search

Complete the Purchase details
Click Next

View the prepaid electricity purchase details
Click Confirm

Accept the verification request sent to your registered device

Your prepaid electricity purchase is successful and your token will display on screen
Click Done

Note: You can purchase a prepaid minimum amount of R30 to a maximum of R1 000 per day. A prepaid maximum amount of R3 000 can be purchased per month. For prepaid electricity queries please call us on 08600 08600.

Always logout after using your online account
How to resend a prepaid electricity notice
On the Absa website home page click on Logon in the top right of the screen

Logon to Absa Online Banking

Click Manage beneficiaries on the side menu

Click PrePaid electricity under View and manage beneficiaries

Click Resend notice on the specific beneficiary that you wish to resend the token for

From the Purchase history, find the desired transaction
Click More
Click Resend notice

Complete the Notification details
Click Next

View the Notice of purchase details
Click Confirm

Your notice is successfully resent
Click Done

Always logout after using your online account

Absa Banking App

How to buy prepaid electricity for a new beneficiary
Logon to the Absa Banking App

Tap on the Buy electricity icon in the top right of screen

Tap Buy for someone new

Enter Recipient meter number
Tap Done

Enter Meter name
Confirm the Meter details displayed on the screen
Tap Continue

On the Purchase details screen select the account you would like to use
Enter the amount

Select the notification option how you would like to receive the token

Tap Continue
Tap Purchase to confirm

On the Confirm Purchase screen accept the acknowledgement
Tap on Purchase

Accept the verification request that pops up

Your prepaid electricity purchase is successful and your token will display on screen
Tap Done

Note: You can purchase a prepaid minimum amount of R30 to a maximum of R1 000 per day. A prepaid maximum amount of R3 000 can be purchased per month. For prepaid electricity queries please call us on 08600 08600.

Always logout after using your app account
How to buy prepaid electricity for an existing beneficiary
Logon to the Absa Banking App

Tap on the Buy electricity icon on the top right of screen

Select beneficiary

On the Purchase details screen select the account you would like to use
Enter the amount

Select the notification option how you would like to receive the token
Tap Continue

On the Confirm Purchase screen accept the acknowledgement
Tap on Purchase

Accept the verification request that pops up

Your prepaid electricity purchase is successful and your token will display on screen
Tap Done

Note: You can purchase a prepaid minimum amount of R30 to a maximum of R1 000 per day. A prepaid maximum amount of R3 000 can be purchased per month. For prepaid electricity queries please call us on 08600 08600.

Always logout after using your app account
How to resend a prepaid electricity token
Logon to the Absa Banking App

Tap Buy electricity in the top right of the screen

Tap Purchase history, then
Select the beneficiary you wish to resend the token for

Select the Successful purchase you want to resend

The token will be displayed on the screen

Tap on the Share function in the top right of the screen to resend the token

Select your preferred communication channel to resend the token

Your token is successfully resent

Always logout after using your app account

Cellphone Banking

How to buy prepaid electricity
Dial *120*2272#, and enter your 5-digit PIN

Select 2 for Prepaid
Tap Send

Select 2 for Electricity
Tap Send

Select 2 for New beneficiary
Tap Send

Enter the meter number
Tap Send

Enter the recipient’s name
Tap Send

Enter the amount
Tap Send

Select the account you wish to debit
Tap Send

Select 1 to Continue
Tap Send

Select 1 to Accept transaction
Tap Send

Select option where you would like to send the purchase information
Tap Send

Your transaction is successful

Note: You can purchase a prepaid minimum amount of R30 to a maximum of

R1 000 per day. A prepaid maximum amount of R3 000 can be purchased per month. For prepaid electricity queries please call us on 08600 08600.

You do not need airtime to bank using Absa Cellphone Banking.
How to resend a prepaid electricity token
Dial *120*2272#, and enter your 5-digit PIN

Select 2 for Prepaid
Tap Send

Select 2 for Electricity
Tap Send

Select option 3 to Resend token
Tap Send

Select the beneficiary you wish to resend the token for
Tap Send

Select the applicable transaction
Tap Send

Select the cellphone number you wish to resend the token to
Tap Send

Your token is successfully resent

You do not need airtime to bank using Absa Cellphone Banking.

ChatWallet on WhatsApp

How to buy prepaid electricity
WhatsApp “Hi” to Absa ChatWallet (086000 2428)

Type in your ChatWallet PIN

Tap on Menu

Choose Buy

Choose Electricity

Follow the steps in your chat

Note: You can purchase a prepaid minimum amount of R30 to a maximum of R1000 per day. A prepaid maximum amount of R3000 can be purchased a month. For prepaid electricity queries please call us on 08600 08600.