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Frequentl Ask Questions

Frequently Asked Questions

Do you offer discount for more than one pet?

Yes there is a multiple pet discount applied on policies.
How many pets can I insure on a single policy?

You can insure up to 8 pets on a policy, this is if they are all on the same plan.
Can I choose a different plan for each pet if I have more than one?

Yes you can take out two policies as an example and put one pet on a Premium Cover and two pets on a Classic Cover.
Is there an age limit for a new policy?

Yes. We have age limits but take into account that all pets are different. Age limit are as follows: Small Cats and Dogs up to 11 years Medium Dogs up to 10 years Large Dog up to 9 years.
How do I claim?

You pay your claim and submit the invoice and proof of payment to us and we will refund you with in 3 -7 days.

Need more help?

For claims or any queries:

Call: 0860 227 253

Email: petcare@absa.co.za

Absa Insurance Company Limited, an insurer licensed to conduct a non-life insurance business and an authorised financial services provider FSP (8030). Registration number 1992/001737/06. Terms and Conditions apply.