Save time and bank quick and easy at your nearest Absa ATM

Avoid the branch queue and do your banking in your own time with our ATM and self-service banking features. Whether you’re depositing or transferring money, paying someone or simply topping up on airtime, your nearest Absa ATM has you covered.

Fraud tips - ATM do’s and don’ts

Have your card ready in your hand before you approach the ATM to avoid opening your purse, bag or wallet while in the queue. Follow the instructions on the ATM screen carefully. Report suspicious items or people around ATMs to the bank. Report any concerns regarding the ATM to the bank. Toll-free numbers are displayed on all ATMs. Take note that fraudsters are often well-dressed, well-spoken and respectable-looking individuals. Know what your ATM looks like so that you’re able to identify any foreign objects attached to it. Never ask anyone to assist you at the ATM — not even the security guard or a bank official. Rather go inside the bank for help. Don’t insert your card if the screen layout is not familiar to you or if it looks like the machine has been tampered with.

Tips for protecting your PIN

Your PIN is your personal key to secure banking, so it’s crucial to keep it confidential. Memorise your PIN, never write it down or share it with anyone, not even with your family member or a bank official. Choose a PIN that won’t be easily guessed. Don’t use your date of birth as a PIN. To keep both your card and PIN safe, don’t let anyone stand too close to you while you’re using an ATM.

Tips for protecting your cash

Some fraudsters wait until you’ve drawn your cash to take advantage. Be aware of people loitering around the ATM and make sure that you’re not followed. Take your time to complete your transaction and secure your card and your cash in your wallet, handbag or inside pocket before leaving the ATM. Set a daily withdrawal limit that suits your needs to protect yourself if your card and PIN are compromised. Check your balance regularly and report discrepancies to your bank immediately. After you have completed your transaction successfully, leave the ATM area immediately. Be cautious of strangers requesting you to return to the ATM to finalise or close the transaction because they’re unable to transact. Skimming may occur during this request.

Stop Card: 0800 11 11 55 Action Line: 0800 41 41 41 Reporting hardware-related issues: 0860 111 444 Absa ATM Service Centre (Hygiene): 0860 286 286 Absa general call centre number: 08600 08600 SMS for reporting all ATM faults: 30830 Mobile network prepaid support numbers Vodacom: 082 111 MTN: 083 173 Cell C: 084 140 Telkom Mobile: 0800 115 357 Virgin Mobile: 0741 000 123 Prepaid electricity support: 0861 242 355

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Absa ATMs – convenient banking at your fingertips

With a wide range of banking services on our extensive ATM network, we make banking convenient for you, 24/7.

Advantages of using an Absa ATM

Convenient

Access banking services 24/7 for lower fees.
Save time

Up to 30% cash back whenever you use your card.

What can I do at an Absa ATM?

Buy airtime, data, SMS bundles, vouchers and electricity
Deposit cash into an Absa account using the cardless cash deposit function
Deposit or withdraw cash using CashSend
Make payments to registered billers using Scan n Pay

Approve debit orders using DebiCheck
Change your card PIN
Choose your preferred language and greeting name
Generate a security code for your Absa Banking App
Get a quick loan
Get account balances linked to your card
Get statements and bank confirmation letters
Get statements and mini-statements
Log a compliment or complaint by selecting Talk to us
Pay bills, beneficiaries and traffic fines
Print or email a bank confirmation letter
Print or email an Unemployment Insurance Fund UI-2.8 form
Reset your favourite transactions
Send or withdraw money using CashSend
Top up your City Bus card
Transfer money between your accounts
View and redeem Absa Rewards
Withdraw and deposit cash

Balance enquiry
Buy airtime, data, SMS bundles and electricity
Withdraw cash

ATM safety tips

ATM dos and don’ts
Always allow enough time for your card to be returned

Be aware of your surroundings

Beware of card scammers

Don’t ask for help from strangers

Don’t use an ATM if you suspect that it has been tampered with

If you suspect fraud, call 0860 557 557 or report it on the Banking App

If your card is lost, retained or jammed, call 0800 111 155 immediately to stop your card

Never share your 10-digit CashSend PIN with anyone that you don't know

Send yourself a CashSend to avoid using your card at the ATM

Set a daily withdrawal limit on your cards

Shield the ATM keypad while entering your PIN
Tips for protecting your PIN
Choose a PIN that won’t be easily guessed

Don’t use your date of birth as a PIN

Keep your card and PIN safe

Memorise your PIN, never write it down or share it with anyone

Shield the ATM keypad while entering your PIN

Note: Faulty ATMs can be reported by calling 0860 286 286 and including the ATM number on the screen, or by selecting Talk to us on the ATM.

Emergency contact numbers

Absa ATM Service Centre (hygiene): 0860 286 286
Absa general call centre number: 08600 08600
Action Line: 0800 41 41 41
Fraud Line: 0860 557 557
Reporting hardware-related issues: 0860 111 444
SMS for reporting all ATM faults: 30830
Stop Card: 0800 11 11 55

Mobile network prepaid support numbers

Cell C: 084 135
MTN: 083 135
Prepaid electricity support: 08600 08600
Telkom Mobile: 0800 115 357
Virgin Mobile: 0741 000 123
Vodacom: 082 135